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Objective Tagging: The BCG Product Portfolio: Stars, Cows, Question Marks, Dogs

Letting the BCG Matrix Tell You When to Milk and When to Feed

· Mark Holt

Bruce Henderson’s Boston Consulting Group skimmed the Fortune 500 in 1968 and noticed a budgeting paradox: companies starved tomorrow’s profit engines while fattening fading cash generators. His answer was a 2 × 2 grid plotting relative market share against market growth rate, birthing the Growth-Share Matrix:

High Growth Low Growth
High Share Star Cash Cow
Low Share Question Mark Dog

Half a century later, SaaS PMs convert the same idea into tag sets that illuminate when to double-down, divest, or harvest—and RoadmapOne turns slide-deck folklore into shareable, data-driven heat-maps.

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Modernising the Axes for SaaS

  • Market Growth: Annual TAM growth or segment CAGR over the next 3–5 years.
  • Relative Share: Your ARR as a fraction of the segment leader’s ARR.

Interpreting the Quadrants

Quadrant Funding Stance Goal Typical Roadmap Moves
Star Aggressive Defend leadership, scale ops Global feature parity, performance scaling
Cash Cow Efficiency Maximise margin, delay decline Cost-to-serve optimisation, pricing upgrades
Question Mark Experimental Win share or exit Rapid iteration, marketing A/B, feasibility spikes
Dog (sometimes called Pet) Minimal Harvest cash, divest Sunsetting, partnership exits

Tagging Workflow

  1. Set Threshold Rules (e.g., High Growth > 15 % CAGR, High Share > 0.4 relative share).
  2. Auto-Assign Tags nightly via API or manual override during quarterly review.
  3. Link Funding Gates: Stars auto-get > 25 % of new capacity, Dogs < 5 %. RoadmapOne enforces via capacity planner.

Example Portfolio Snapshot

Product Line Growth (%) Rel. Share Tag
Core Billing 4 0.7 Cash Cow
AI Insights 28 0.6 Star
SMB Add-ons 22 0.1 Question Mark
On-Prem Legacy −3 0.2 Dog

At a glance, the board grasps why 60 % of next quarter’s headcount flows to AI Insights while Legacy shrinks to maintenance mode.

Case Study: CyberSec Vendor “ShieldX”

2018: Network firewall appliance—a Cash Cow—funded 80 % of R&D.
2019: Cloud-native SASE platform launched, tagged Question Mark.
2021: Rapid uptake pushed growth > 35 % and share > 0.5—RoadmapOne auto-promoted the tag to Star, triggering headcount reallocation before competitors pounced.
2024: Appliance share fell; tag flipped from Cash Cow to Dog, initiating sunset communications.

Share-driven tags made the transition politically survivable: numbers, not turf wars, dictated resource shifts.

Pitfalls and Remedies

  • Stale Data – Market growth forecasts expire; schedule auto-refresh.
  • Emotional Attachment – Founders cling to Dogs. Use tags to enforce objectivity.
  • Question-Mark Paralysis – Endless indecision burns cash. Set clear time-boxed metrics: convert to Star or pivot.

Blending with Other Tag Lenses

Stars often align with Horizon 2; Cash Cows with Horizon 1; Question Marks with Transformational bets. Overlay in RoadmapOne to check if high-risk SVPG Feasibility spikes cluster in the right quadrant.

Boardroom Narrative

“Our Star—AI Insights—consumes 32 % engineering, but adds 60 % of net-new ARR. Meanwhile the Dog costs 8 % and drops 1 % ARR. Divesting now boosts margin two points.”

The argument is short because the quadrant speaks.

Key Takeaways

  • BCG tags transform static quadrant slides into dynamic budget alarms.
  • Decisions on funding, divesting, or milking become data-driven, not political.